Email to clients
As you are aware these are testing times made more difficult by conflicting pressures on limited resources and changing stratagems from the Government and Public health bodies.
However, we would like to thank you for your patience and understanding. We recognise it is unsettling for your and your loved ones but together we are stronger and can help each other through this difficult period.
We have written, separately, to our Carers to thank them for their efforts and to wish them a Happy Easter. We are extremely proud of how they have reacted and the professionalism and dedication they have shown in the ongoing care of you, our clients in extraordinary circumstances.
The long Easter Bank Holiday weekend is approaching and we will do everything we can to ensure consistent, continuity of care.
Please call our Care Co-ordinators on 020 8944 8831 if you have any questions or queries over the weekend, who will escalate anything they can’t advise on to the On Call Clinical and Regional Management team.
I hope you enjoy the Easter weekend but most importantly stay safe and look after yourself and your loved ones.
All our thanks and best wishes from everyone at HFH.