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National Safeguarding Adults Week: 16th - 22nd November 2020

National Safeguarding Adults Week: 16th - 22nd November 2020
HFH Healthcare is joining in the nationwide conversation to raise awareness on safeguarding adults as part of National Safeguarding Adults Week 2020. The national awareness week, which takes place from Monday 16 November until Sunday 22 November, aims to remind people of the vital role we all play in helping prevent abuse by spotting the signs and identifying the actions that should be taken if we are concerned about someone.
  • Safeguarding means protecting a person’s right to live in safety, free from abuse and neglect.
  • Safeguarding is a everyone’s responsibility.

At HFH, we take Safeguarding seriously and always report concerns or suspicions, working in partnership with local authority colleagues and commissioners, maintaining a person-centred approach. As a specialist complex homecare provider, this is fundamental to providing the highest quality person-centred care and support for our vulnerable clients. 

In practical terms we promote Safeguarding awareness through the training we offer our employees, auditing tools, well established policy and practice on whistleblowing, risk assessments and the investment in a bespoke complaints and incidents management system to safeguard Adults and Children in our care.

Our Safeguarding Lead and Director of Nursing, Wendy Hope, leads and ensures all Safeguarding processes are followed diligently and with a person-centred approach.


Effective safeguarding is underpinned by two key principles:

  • Safeguarding is everyone’s responsibility; for services to be effective each professional and organisation should play their full part
  • Professionals and organisations must work in partnership to protect children and adults in need. (RCN,2020)


Key issues to be on the alert for:

  • self-neglect: the inability to maintain a socially and culturally accepted standard of self-care with the potential for serious consequences to the health and well-being of the individual and potentially to their neighbours and the community
  • psychological abuse: is behaviour that has a harmful effect on the adult at risk’s emotional health and well-being
  • physical abuse: the non-accidental infliction of physical force that results (or could result) in bodily injury, pain or impairment
  • domestic abuse: controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer
  • financial abuse: the use of a person’s property, assets, income, funds or any resources without their informed consent or authorisation
  • modern slavery: a crime under the Modern Slavery Act 2015 and includes holding a person in a position of slavery, servitude forced or compulsory labour, or facilitating their travel with the intention of exploiting them soon after
  • sexual abuse: the direct or indirect involvement in sexual activity without consent. This could also be the inability to Consent, pressure or coerced to consent or take part
  • discriminatory abuse: discriminatory abuse exists when values, beliefs or culture result in a misuse of power that denies opportunity to some groups or individuals. It can be a feature of any form of abuse of an adult at risk, but can also be motivated because of age, gender, sexuality, disability, religion, class, culture, language, race or ethnicity’
  • organisational abuse: the mistreatment, abuse, or neglect of an adult at risk by a regime or agency within settings and services that adults at risk live in or use, that violate the person’s dignity, resulting in lack of respect for their human rights



HFH delivers care in line with the six principles of the Care Act 2014, which are:

1. Empowerment

People being supported and encouraged to make their own decisions and informed consent.

2. Prevention

It is better to take action before harm occurs.

3. Protection

Support and representation for those in greatest need.

4. Proportionality

The least intrusive response appropriate to the risk presented.

5. Partnership

Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and

reporting neglect and abuse.

6. Accountability

Accountability and transparency in delivering safeguarding.

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